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How Do I Fix the Hewlett Packard Envy 7640 Offline Printer Problem?

HP printers are known for their excellent properties, making them suitable for home and office use. The HP Envy 7640 Printer is an innovative printer from HP that provides users with features such as high security, innovative designs, high-speed printing and scanning. However, all technical products have some technical issues. Sometimes this printer may display an offline error if it cannot connect to the computer properly. This is one of the most common problems encountered while installing the HP printer. So for all users, we have listed some simple and easy ways for you to fix the offline printer error. Hence, all users are advised to read the solutions below to fix the offline printer error.

Ways to Fix Hewlett Packard Envy 7640 Printer Offline Error

    Check the Wireless Settings of the Printer

Incorrect wireless settings often turn off the printer. Hence, users are advised to check the wireless settings of their HP Envy 7640 printer and reset it accordingly. In addition, users should also check whether the printer’s print settings are properly aligned or not.

    Reinstall the Hewlett Packard Envy 7640 Printer Driver and Software

Sometimes the wrong printer driver can cause the offline problem on Envy 7640 printer. Therefore, users must reinstall an original printer driver that is compatible with the printer. After downloading the HP printer drivers, we also recommend that users use the HP printer installation process and reload the software.

    Open Hewlett Packard Print and Scan Doctor and Run it

HP Print and Scan Doctor is a free tool that helps users diagnose and fix printing and scanning problems. In addition, most of the HP Print and Scan Doctor is installed on the printer. However, if users don’t get it on their HP Envy 7640 printer, then they have to install it. This tool will automatically scan the printer and help users solve the problem offline.

    Hewlett Packard Envy 7640 has Selected the Default Printer

It is recommended that all users follow the steps and instructions below to save the selected HP Envy 7640 Print Device by default: –

  •     First of all, users are advised to turn the printer on and off to ensure that it is ready for use.
  •     Users then need to locate and click the HP Envy 7640 printer icon installed as a new printer.
  •     Note: If a gray icon appears on the computer screen, users must click it.
  •     Then select HP Envy as the default printer.

Most importantly, users can get immediate assistance by contacting the Hewlett Packard support team, which is available 24 hours a day, 7 days a week.


By following all the tips mentioned in the previous article, all users can solve the offline problem on their HP Envy 7640 printer setup. After using the above information, users can successfully return their printer to online mode.

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